The Art of Minute-Taking

Professional taking notes during a board meeting, representing minute-taking and corporate governance best practices.

Although minute-taking is often treated as a routine administrative task, it sits at the heart of good governance, legal compliance, and effective decision-making.

Well-crafted minutes protect organisations, support accountability, and create a reliable institutional record of decision-making.

Why Minutes Matter

Minutes aren’t an optional administrative exercise, they are both a statutory and a governance requirement.

Under section 73(6) of the Companies Act 71 of 2008 (“the Companies Act”), every company is required to maintain minutes of board and committee meetings.

In addition, Principle 13 of King V™ implicitly reinforces the importance of minutes in stakeholder engagement by requiring that the AGM minutes of publicly listed companies be made publicly available within a reasonable period following the meeting.

Minutes therefore form part of a company’s official records and may be relied upon as evidence in legal proceedings.

“Any minutes of a meeting, or a resolution, signed by the Chairperson of the meeting, or by the Chairperson of the next meeting, is evidence of the proceedings of that meeting, or adoption of that resolution, as the case may be.”

— Companies Act Section 73(8)

Practically, this means that minutes…

  • evidence decisions taken;
  • provide legal protection; and
  • support accountability.

In simple terms, if it is not recorded, it becomes difficult to defend.

What Good Minutes Do

Effective minutes are neither transcripts nor vague summaries. They are a structured and concise record of proceedings.

Well-crafted minutes should capture:

  • key discussions;
  • decisions and resolutions;
  • actions and ownership;
  • material dissent or differing views; and
  • attendance, apologies, and relevant disclosures.

The objective is straightforward: minutes should enable an informed third party to understand what happened, and why, without having been in the room.

Good minutes distil information, they do not duplicate every word spoken.

The Discipline of Distillation

One of the most important skills in minute-taking is discernment.

Meetings are often informal, repetitive, or occasionally emotive. Minutes should not be.

The role of the minute-taker is to distil discussion into clear, professional language that captures substance without unnecessary detail.

The Six Cs of Effective Minutes

Effective minute-taking relies on a consistent set of principles to ensure accuracy and objectivity.

A useful framework utilising the “Six Cs”:

  • Correctness
  • Conciseness
  • Clarity
  • Consistency
  • Coherence
  • Completeness

Applied consistently, these principles ensure that minutes remain both readable and reliable.

Final Thoughts

Minute-taking is often underestimated because it is familiar. In reality, it requires judgement, precision, and a clear understanding of governance and legal context.

Well-drafted minutes create a defensible record of decision-making, support accountability, and protect both the organisation and its governing body.